Cookie Policy
Understanding how we use tracking technologies to enhance your learning experience on surgebeamenergy.com
Last Updated: March 15, 2025 | Effective Date: March 15, 2025
What Are Cookies and Why We Use Them
When you visit our blockchain education platform, small text files get stored on your device. These are what people commonly call cookies, though the technology has evolved quite a bit since the name was coined back in the 1990s.
We use these tracking technologies for pretty straightforward reasons. They help us remember your preferences when you return to the site, track which learning modules you've completed, and understand how students navigate through our blockchain fundamentals curriculum. Without them, you'd need to log in every single time you clicked to a new page, which would get old fast.
Some cookies disappear the moment you close your browser. Others stick around for weeks or months, depending on what they're designed to do. Think of session cookies as sticky notes that get tossed at the end of the day, while persistent cookies are more like bookmarks that stay in place until you remove them yourself.
Types of Tracking Technologies We Deploy
Essential Cookies
These keep the site functional. They manage your login sessions, remember your language preferences, and ensure security features work properly. You can't turn these off without breaking core functionality.
Functional Cookies
These remember your choices and personalize your experience. They track which blockchain topics you're most interested in and adjust content recommendations accordingly.
Analytics Cookies
We use these to understand how students interact with our learning materials. They tell us which modules are most popular, where people get stuck, and how long it takes to complete different sections.
Performance Cookies
These monitor site speed and technical performance. If a page loads slowly or a video stutters, these cookies help us identify and fix the problem quickly.
How Tracking Enhances Your Learning Experience
Let me give you some concrete examples of how this actually works in practice.
- When you pause a blockchain fundamentals video halfway through, a cookie remembers your exact position so you can pick up right where you left off next time
- If you adjust text size or switch to dark mode for late-night studying, those preferences get saved automatically across all your devices
- Our system tracks which quiz questions students commonly struggle with, helping us improve explanations and add supplementary materials where they're needed most
- When you bookmark specific lessons or add notes to your learning dashboard, cookies ensure that information syncs properly with your account
- Progress tracking through our curriculum relies on cookies to mark completed modules and unlock new content as you advance
- Security features use cookies to detect unusual login patterns and protect your account from unauthorized access attempts
Analytics data shows us patterns we might otherwise miss. For instance, we noticed that students who complete our introductory blockchain module tend to spend extra time on the cryptographic principles section. That insight led us to expand that content and add more practical examples, which improved completion rates by about 30% over the past year.
Managing Your Cookie Preferences
You've got several options for controlling how tracking technologies work on your device. Most people use their browser settings, which give you pretty granular control over what gets stored and for how long.
Browser-Specific Instructions
Chrome
Go to Settings, click Privacy and Security, then Cookies and other site data. You can block all cookies, block third-party cookies only, or clear cookies when you close your browser.
Firefox
Open Settings, select Privacy & Security from the sidebar. Under Enhanced Tracking Protection, choose Standard, Strict, or Custom settings to control cookie behavior.
Safari
Open Preferences, go to Privacy tab. You can block all cookies or just cross-site tracking. Safari blocks most third-party cookies by default as of 2025.
Edge
Click Settings, select Privacy, search, and services. Under Tracking prevention, choose Basic, Balanced, or Strict. You can also clear cookies manually or set them to delete automatically.
Keep in mind that blocking all cookies will affect site functionality. You might find yourself logged out constantly, losing progress on lessons, or seeing the same introductory content every time you visit. Essential cookies really are essential for a smooth experience.
Data Retention and Storage Periods
Different types of cookies stick around for different lengths of time. Here's what you can expect:
Session Cookies
These expire the moment you close your browser tab. They're used for temporary data like items in your cart or the current page you're viewing.
Short-Term Cookies
Authentication tokens and temporary preferences last about 30 days. This keeps you logged in without compromising security too much.
Long-Term Cookies
Analytics and preference cookies can last up to a year. These track your learning progress over time and remember settings you rarely change.
Extended Storage
Some functional cookies may persist for up to two years if they're tied to account features or certification progress that needs long-term tracking.
We regularly review and clean up stored data. Inactive accounts get their associated cookies purged after 18 months of no activity. And when you explicitly delete your account, all associated tracking data gets wiped within 30 days.
Third-Party Tracking Technologies
We work with a handful of external services that place their own cookies on your device. These partnerships help us provide better educational content and maintain site functionality.
Our video hosting provider uses cookies to remember playback quality settings and track completion rates. The analytics platform we use (which runs on servers in Taiwan to comply with local data regulations) sets cookies to measure site traffic and user behavior patterns. And our payment processor needs cookies to securely handle transactions for course enrollments.
These third parties have their own privacy policies, which you should probably skim if you're concerned about how they handle data. We've vetted these partners and only work with services that meet our standards for data protection, but ultimately they're responsible for their own tracking practices.
Your Rights and Control Options
What You Can Do
- Access your stored cookie data through your browser's developer tools or privacy settings
- Delete all cookies manually at any time through browser settings
- Set your browser to automatically clear cookies when you close it
- Opt out of analytics tracking by using browser extensions or privacy tools
- Request a copy of the data we've collected about your learning activity
- Contact us directly to ask questions about specific tracking technologies
- Withdraw consent for non-essential cookies without affecting your access to course content
If you're accessing our site from Taiwan, you have additional rights under local privacy regulations. You can request detailed information about what personal data we process, ask us to correct inaccurate information, or request deletion of your data entirely (though this will close your account and remove access to purchased courses).
Updates and Policy Changes
This policy gets updated periodically as we add new features or adjust our tracking practices. The last major revision happened in March 2025 when we switched to a new analytics provider with better privacy protections.
When we make significant changes, we'll post a notice on the homepage and send an email to active students. Minor clarifications or formatting updates might happen without notification, but we'll always update the "Last Updated" date at the top of this page.
We recommend checking back every few months if you're particularly privacy-conscious. Or just bookmark this page and review it before enrolling in new programs.
Questions About Our Cookie Policy?
If something's unclear or you want more details about specific tracking technologies, reach out to us directly.
Email: help@surgebeamenergy.com
Phone: +886 2 7751 8056
Address: 8樓之一 No. 105, Guangfu N Rd, Songshan District, Taipei City, Taiwan 105